helpinghand has been rebuilt from the ground up. As of June 8th, this older experience is no longer where day-to-day work happens.

helpinghand 2.0 is accessible here.

If you need to view an individual's timeline in helpinghand 1.0, you can access it from a link in the timeline view within helpinghand 2.0.

For all other questions about information, please reach out in #care-tools-help.